⚠️ Important warning: Uninstalling the BlackfishID agent will leave your device unprotected and vulnerable to security threats. Make sure you have an alternative security solution in place before proceeding.
1. Access the BlackfishID admin console
In the side menu, select "Devices"
2. Find and select the device
Look for the device you want to uninstall in the list
Click on it to open its detailed information
3. Start the uninstall process
Scroll to the bottom of the page
In the "Remove device" section, click the red "Remove device" button
A confirmation message will appear: "Are you sure?"
Read the note: "This takes approximately 5 minutes to complete and requires a restart to finish the action"
Confirm by clicking "Remove device"
4. Verify the uninstall
Once the uninstall is complete, you will see a confirmation message in Windows: "BlackfishID has been uninstalled. To reinstall it, contact your administrator or write to us at [email protected]"
5. Additional confirmation in Control Panel (optional)
Open the Windows Control Panel
Go to "Programs" > "Programs and Features"
Check that the following processes do NOT appear in the list:
Fleet osquery
Sentinel Agent
6. Restart the computer
Restart the computer to complete the uninstall process
Important note
If after completing the uninstall process you still see Fleet osquery or Sentinel Agent in the Control Panel, contact our support team at [email protected] for assistance.