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24/7 Monitoring: Continuous Protection and Rapid Response

Constant threat supervision with guaranteed response times to protect your infrastructure.

Updated over 10 months ago

BlackfishID Support ensures continuous monitoring, detection, and neutralization of threats in real time. Through a structured process and guaranteed response times, we deliver constant and effective protection.


How 24/7 Monitoring Works

  1. Threat Detection:
    Suspicious behaviors or threats are automatically identified across devices and networks through advanced continuous monitoring.

  2. In-Depth Analysis:
    The BlackfishID Support team conducts a thorough investigation to determine the threat’s impact, origin, and scope.

  3. Evaluation and Reporting:
    Detailed information about the threat is generated, including its risk level and clear mitigation recommendations.

  4. Action and Response:
    Immediate actions are implemented to neutralize the threat, including:

    • Terminating malicious processes.

    • Isolating compromised devices.

    • Applying automated remediations.

    • Restoring to a safe state.


Response Commitment:

Guaranteed response times include:

  • Immediate initial analysis for critical threats.

  • Complete investigation and mitigation within 2 to 4 hours, depending on incident complexity.


Benefits of 24/7 Monitoring:

  • Constant Security: Real-time protection against all potential threats.

  • Rapid Response: Guaranteed response times to minimize impact.

  • Expert Support: Advanced technology combined with specialized human intervention.

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